This page explains what information Sopraminds may collect through the website, phone, and messaging channels, and how that information is used.
We may collect information you submit through the website or related workflows, including your name, email address, phone number, company, inquiry type, and the content of your messages. If you communicate with us or with a business using Sopraminds by SMS or other messaging channels, we may also collect your phone number, message content, delivery or read receipts where available, and similar metadata needed to operate the service.
We use this information to respond to inquiries, provide customer communication services, support scheduling and appointments where applicable, send follow-ups related to your request, operate and improve our platform, and detect abuse or technical issues.
We do not sell your personal information, and we do not share your personal data for third-party marketing purposes. We may use service providers for hosting, messaging delivery, telecommunications, analytics, security, or workflow automation, strictly as needed to provide the service.
We keep inquiry and operational data only as long as reasonably necessary for business follow-up, recordkeeping, legal compliance, and operational purposes.
For privacy questions or requests, contact hello@sopraminds.ai.